FAQs

1. What is your minimum order?

 $10.00 for domestic shipments and $45.00 for international. We also have a $10.00 line item minimum order.

 

2. What forms of payment do you accept?

  
The website currently only accepts All major Credit Cards. If you would like to submit an order with using PayPal, COD, Wire Transfer, or Net Terms (only with approved credit), please contact us. 

 

3. Can your prices change?

 
Yes. Our quotes are good for 30 days, so prices may change after this period due to the nature of obsolescence and allocation of hard to find parts. 

 

4. What is the warranty on the products you sell?

 

 We offer a 90-day warranty for fit form and function.

 

5. Do you offer Certificate of Compliance on your products?

 
Yes, we offer our company C of Cs on all orders and we do have manufactures C of Cs on some of our products. We also offer traceability on request meaning we will supply a form with the source of where the material came from and original purchase date.

 

6 What quality standards does your company have?

 
We are ISO9001 Certified, ESD 20.20 Certified. We adhere to a strict counterfeit mitigation system. To view this system and our Quality system certificates certificated please referee to our Quality Assurance Page.

 

7. Where does your company purchase its product from?

 
We purchase our electronic components from OEMs, Defense contractors and Government Agencies. The vast majority of our components are purchased in the United States and thoroughly inspected before we bring them in house.

 

8. Do you have stock on all these items and can they ship today?

 
Yes. There are a few parts with a lead time, which will be listed on the product page. All product without a lead time listed will ship from our Southern California warehouse. You can also request photos of the actual parts before we ship. Most product will leave same day unless its past our cut off time and or the shipment is several or more line items.

 

9. Do you drop ship?

 
Yes, we do. Please request this service in the shipping notes on the checkout page.

 

10. Can I schedule out my order to ship for a later date?

 

Yes. In most cases, we can reserve your stock, but we will request that you sign an NCNR agreement.

 

11. Do you Ship Internationally?

Yes. We accept all major credits cards and Wire Transfer payments. All international orders must include a completed export form emailed or faxed to Freelance Electronics. Intertional orders will not ship until the form is received by Freelance 

12. How can I track my order?

 
If you purchased online, you may put in your order number here. If you created an account, you can go to my account ? my dashboard. You can find the tracking numbers for each of the orders that have shipped. If the orders was not placed online, or the order does not show tracking information, please contact us.

 

12. What are your Holiday Hours?

 
Please go to our Holiday Hours page for our Holiday Schedule for the current year.